
Terms of Service
Please read these terms carefully before using our services
1. Acceptance of Terms
By accessing and using the services provided by EA Restoration ("we," "our," or "us"), you accept and agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use our services.
These Terms apply to all individuals and entities that engage our services, including those who interact with us through phone calls, text messages, our website, or other communications.
2. Description of Services
EA Restoration provides professional services including, but not limited to, scheduling, estimates, service delivery, and related customer communications. We may contact customers via phone calls and text messages (SMS/MMS) to provide appointment confirmations, service updates, and other business-related communications.
2.1 SMS/Text Messaging Terms
By providing your phone number to EA Restoration, or by opting in to receive text messages, you consent to receive automated text messages from us at the phone number provided. Consent is not a condition of purchase.
Text messages may include appointment confirmations, service reminders, scheduling updates, and other service-related notifications. Message frequency varies based on your interactions with us. Message and data rates may apply.
Opt-Out: You can opt out of receiving text messages at any time by replying STOP to any message. You may also reply HELP for assistance or contact us directly using the information below.
Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
3. User Responsibilities
When using our services, you agree to:
- Provide accurate, current, and complete information when requesting services
- Notify us of any changes to your contact information, including phone number
- Use our services only for lawful purposes
- Not misuse or interfere with our communication systems
4. Acceptable Use
You agree not to:
- Use our services for any illegal purpose
- Violate any laws in your jurisdiction (including but not limited to copyright laws)
- Attempt to gain unauthorized access to our systems or networks
- Interfere with or disrupt our services or communications
- Provide false information to obtain services or communications
5. Intellectual Property
All content, branding, and materials associated with EA Restoration are protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.
6. Payment and Estimates
Any estimates provided are subject to on-site assessment and actual conditions. Final pricing may vary based on the scope of work. Payment terms will be communicated at the time of service. Refunds are handled on a case-by-case basis.
7. Privacy
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. We collect, use, and protect your data as described in our Privacy Policy.
8. Service Availability
We strive to provide reliable services but do not guarantee that our services will be available at all times. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.
9. Limitation of Liability
To the maximum extent permitted by law, EA Restoration shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability for any claim arising out of or relating to these Terms or our services shall not exceed the amount you paid to us for the services in question.
10. Telecom Compliance
EA Restoration complies with all applicable telecommunications regulations, including the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and wireless carrier guidelines including toll-free messaging requirements.
We will not send unsolicited text messages. All SMS communications are sent only to individuals who have provided explicit consent. You may withdraw consent at any time by texting STOP to any message.
11. Termination
We reserve the right to refuse service to any individual or entity at our sole discretion. We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the new Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state in which EA Restoration is registered, without regard to its conflict of law provisions.
14. Contact Us
If you have any questions about these Terms of Service, please contact us: